Accessibility Statement

AFCA exists to remove barriers to care. A website that some people cannot use would be a barrier of exactly the kind we work against, so we treat accessibility as part of the service rather than an afterthought.

Our commitment

We are working to make this website usable by as many people as possible, including people who use screen readers, magnification, keyboard-only navigation, voice control, or who are browsing on a slow connection or a small screen. Much of our audience reaches us on a basic smartphone over mobile data, and the site is built with that in mind.

The standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA. We describe this as an aim rather than a claim: this site has not yet been through a formal independent audit, and until it has, we will not state that it fully conforms.

What we have done so far

• Text and background colours across the site are chosen for contrast, with body text set at a comfortable reading size rather than the smallest size that fits.
• Pages use real headings in a logical order, so a screen reader user can navigate by structure instead of reading everything.
• The layout reflows on small screens and at high zoom without horizontal scrolling or content being cut off.
• Links are written to make sense out of context, rather than repeating “click here”.
• Interactive elements can be reached and operated with a keyboard, and a skip-to-content link is provided.
• Forms use visible labels rather than placeholder text alone, and errors are described in words.
• Pages are kept light so they load on a slow or intermittent connection.

Known limitations

We would rather list these than let you discover them.

• Images and alternative text. Some images may not yet carry a full text description. We are working through the library and adding them.
• Documents. Reports and other documents published as PDFs may not be fully tagged for screen readers. If you need a document in an accessible format, ask us and we will provide one.
• Third-party components. Some elements, including embedded forms and any embedded maps or video, come from third-party services whose accessibility we do not fully control.
• Language. The site is currently published in English. Content is not yet available in French across every page, and no page is available in local languages. This is a real limitation for part of our audience and we intend to address it.
• No formal audit. The site has not been independently tested against WCAG 2.2 AA.

If the website does not work for you

You never need to use this website to reach AFCA or to receive care. Nothing on this site is a condition of being seen at a campaign.

Telling us about a problem

If you meet a barrier on this site, please tell us. It is the fastest way for us to find and fix it. Describe the page you were on, what you were trying to do, and what happened — and, if you can, the device, browser or assistive technology you were using.

We aim to acknowledge accessibility reports within five working days and to tell you what we intend to do about the problem, including where a fix will take time. You can report a problem through the contact page or by phone.

If you are not satisfied

If you raise an accessibility problem with us and are unhappy with our response, tell us again and ask for it to be escalated to the President. We would rather resolve it directly than have you give up on reaching us.

Review of this statement

This statement was prepared and published in September 2026 and reflects the site as it stands today. It is reviewed whenever the site changes substantially, and at least once a year. It is an honest description rather than a compliance formality, and it will be updated as limitations are resolved.